This guide takes you step-by-step through the process of setting up a new email account in Window 8 Mail.

If the Mail account is already set up, but giving errors – then refer to our  Troubleshootingguide.

Note: This guide defaults to IMAP and No SSL.

Replace example.com with your domain name

1. Search for Mail and launch the Mail app

2. Select View all in Settings from the bottom left of the screen

3. Select Other Account

4. Then select Show more details

5. Add your information

·         Username is the full email address

·         Password – forgotten passwords can be reset in konsoleH

·         Incoming (IMAP) email server starts with mail. and your domain name

o    Port is 143

o    SSL Checkbox is not ticked

·         Outgoing (SMTP) email server starts with smtp. and your domain name

o    Port is 587

o    SSL Checkbox is not ticked

·         The last 2 checkboxes are ticked

·         > Connect

You have completed your account setup

6. Your Windows 8 Mail program should now be set up to send and receive mail.

Email still not working? Read our Troubleshooting Guide