This guide takes you step-by-step through the process of setting up a new email account in Outlook 2016 for Mac.
If the Mail account is already set up, but giving errors – then refer to our Troubleshooting guide.
Note: This guide defaults to IMAP and No SSL.
Replace example.co.za with your domain name
· Choose IMAP or POP according to your preference.
· Ensure that the User Name is the full email address.
· If you don’t know your password, reset it via konsoleH.
· add mail. before your domain name
· Untick Use SSL to connect (If SSL is required, see Enable SSL for Email)
· add smtp. before your domain name
· Change the port number from 25 to 587
· All settings should be correct on this screen – now choose More Options
11. Further Outgoing server settings
· Authentication: Use the dropdown arrow to select User Name and Password
· Enter in your User name (full email address) and Password
· Ignore Unqualified domain
· Click OK
You have completed your account setup.
Email still not working? Read our Troubleshooting Guide.
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