NEW: Try our Auto Configuration app to set up your new Apple or Mac Mail account  here

Alternatively follow this tutorial to manually set up you mail account:

This guide takes you step-by-step through the process of setting up a new email account on your iPhone or iPad.

If the Mail account is already set up, but giving errors – then refer to our  Troubleshooting guide.

Note: This guide defaults to IMAP and No SSL.

Replace with your domain name

Add Mail Account

  1. Select the settings icon on your home screen                         
  2. Select Mail                                                                                                               
  3. Select Accounts                                                                                                           
  4. Select Add Account…                                                       
  5. Select Other from the menu:                                                               
  6. Select Add Mail Account                                                     

Enter your account information

  1. Enter your Name, Email & Password > Next

·         Forgotten passwords can be reset in konsoleH

Configure Incoming and Outgoing Servers

  1. Select IMAP
  2. Scroll down to Incoming Mail Server and enter all the relevant details, then do the same for Outgoing Mail Server, as in the screen below and then select Next.

·         Ensure that User Name is the full email address

·         User Name & Password are the same for both Incoming & Outgoing server                                s

Verify Server Identity

  1. You may receive a prompt asking you to verify the incoming and outgoing servers – you can click Continue for each.                               
  2. Save                                                                                           
  3. Choose the new account that you’ve just created                                                      then           
  4. Choose the SMTP server                                                      then                                                  
  5. Check the SMTP settings:

·         User Name is the full email address

·         Use SSL is off

·         Athentication is Password

·         Server Port is 587

·         Done                                                                                                                              

You have completed your account setup.

Congratulations! You have now successfully configured your email account on your iPhone.

Email still not working? Read our Troubleshooting Guide